Thorough Device Assessment
We examine your hearing aid inside and out, testing performance and identifying any underlying issues affecting sound quality.

At Sound Hearing Audiology and Speech, we diagnose and repair hearing aids with the same thoroughness we bring to every service, because getting you back to hearing well is never something we rush. Whether your device is whistling, cutting out, or simply not performing as it once did, we are here to help you get it working properly again.
We examine your hearing aid inside and out, testing performance and identifying any underlying issues affecting sound quality.
We explain exactly what we find and walk you through the repair options, including whether a repair or replacement makes more sense.
Once repaired, we test your device to confirm it is performing correctly and make any programming adjustments needed.
Going without a functioning hearing aid, even briefly, can disrupt communication, increase mental fatigue, and cause you to withdraw from the situations that matter most.
Trusting a professional audiologist with your repair means more than just fixing what's broken. Your device comes back calibrated, clean, and performing at its best.


At Sound Hearing Audiology and Speech, hearing aid repair is handled by audiologists, Dr. Robin Zeller and Dr. Andrew Engelhardt, which means every device is assessed with clinical expertise and genuine care for the person wearing it. Dr. Zeller's nearly five decades of experience and Dr. Engelhardt's firsthand understanding of life with hearing loss mean your repair is treated with the urgency and thoroughness it deserves. When your device leaves our office, it is calibrated to your specific hearing prescription, not just mechanically functional. Call us today at (516) 932-7577 and we'll get you back to hearing clearly.
If your question isn't here, give us a call. We can usually tell you over the phone whether something needs to come in.
Ask your questionWe assess each device individually and give you an honest recommendation based on the age, condition, and cost of repair versus replacement. You will never be pushed toward a new device if a repair is the right answer.
Many common repairs and cleanings can be handled in-office, while more complex issues may require the device to be sent to the manufacturer. We will give you a clear timeline upfront so you know what to expect.
We work with a wide range of hearing aid brands, including Starkey, ReSound, Widex, and Oticon, and can advise on manufacturer repair options for other makes. Contact us and we'll let you know what's possible for your specific device.
If your device is within the manufacturer's warranty period, we will help you navigate the warranty process to minimize your out-of-pocket costs. Bring your original paperwork if you have it. We can assist even if you don't.
Coverage for repairs varies by insurance plan, and our staff can help you understand what your policy includes before any work begins. We work to make the process as straightforward and affordable as possible.
Regular professional cleanings, proper storage, and keeping your device dry go a long way in extending its life. We are happy to walk you through best practices for daily care at your appointment.
Tell us a little about what's going on. We'll call you back within one business day, usually the same afternoon, to find a time that works.